KNOWLEDGE STRUCTURE CONFIGURATION METHOD OF NATURAL LANGUAGE INTERACTIVE AGENT, METHOD OF CREATING AUTOMATIC RESPONSE USING KNOWLEDGE STRUCTURE AND AUTOMATIC RESPONSE CREATING DEVICE

摘要

PPROBLEM TO BE SOLVED: To provide a method of generating a quick and flexible automatic response. PSOLUTION: A computer responds to a message from a user by using a graphic structure of an expanded semantic network that can represent a relationship between an optional state belonging to a set of knowledge structures and an operation to thereby be able to quickly perform a response corresponding to the message from the user and flexibly perform construction and addition of a knowledge structure. By constructing a discourse structure in the knowledge structure to handle a dialogue based on a natural language and further constructing a following structure, a new element can be generated from elements of a knowledge structure that has been already stored. By handling a relationship between elements of the knowledge structure by using a class, expandability is secured, and an operation in response generation can be securely maintained even through an entity is huge data. PCOPYRIGHT: (C)2009,JPO&INPIT