PROBLEM TO BE SOLVED: To provide an answering machine responding method and a device having high operability and convenience.;SOLUTION: The answering machine responding device is provided with an acquiring part 113 for acquiring a caller and the telephone number of a callee from call connection information when a call is connected to an answering machine system 1 for sending a message to a subscriber of an answering machine service; a voice file storage device 20 for storing the message from the caller in association with the telephone number of the caller and a reproduction state of the message to store them in each subscriber according to the telephone number of the callee; a reproducing part 123 for updating a reproduction state from an unreproduced state to a reproduced state when the subscriber reproduces the message; a determination part 117 for determining a message from the caller and the reproduction state when the call from the caller is connected to the answering machine system; a response guidance storage device 50 for storing a plurality of response guidance corresponding to the message and the reproduction state; and a responding part 121 for selecting a response guidance in accordance with the result of the determination part 117, reproducing the response guidance and responding to the caller.;COPYRIGHT: (C)2009,JPO&INPIT
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