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Customer support system, an office system, a customer support center, a supply center and a customer support method
Customer support system, an office system, a customer support center, a supply center and a customer support method
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机译:客户支持系统,办公系统,客户支持中心,供应中心和客户支持方法
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摘要
Resupply, recycling and exchange of consumption items of office apparatuses made by two or more manufacturers can be facilitated by a customer support center, a supply center, office systems and customer support terminals connected via a communication network, wherein an apparatus management database, a cost and supply information database, an analysis database, and a supply management database are installed at appropriate locations, each associated with functional units such as a data acquisition unit, a data analysis unit, a report generating unit and the like for issuing purchase orders, recycling orders, exchange orders and office system improvement proposals.
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