SYSTEM AND METHOD FOR REMOTELY MONITORING, DIAGNOSING, INTERVENING WITH AND REPORTING PROBLEMS WITH CINEMATIC EQUIPMENT

摘要

A method of communicating with, and receiving data representative of equipment state and status from, presentation components in theatres is disclosed. The method includes the steps of receiving and storing data representative of equipment status in a central computer storage unit, transmitting data representative of equipment status from each of a plurality of remote computer storage units coupled to the central computer storage unit, receiving data representative of equipment status, providing a job scheduling report, and providing fault data. The data representative of equipment status is received at each remote computer storage unit from a plurality of presentation components associated with a plurality of theatres. The a job scheduling report includes data regarding complete instances of jobs scheduled to play at shows at a first set of the plurality of theatres, and data regarding incomplete instances of jobs scheduled to play at shows at a second set of the plurality of theatres. The fault data identifies a type of fault in connection with each incomplete instance of a job not played at a show in connection with each of the second set of the plurality of theatres. The fault data includes information regarding one of a plurality of types of faults associated with each of the second set of the plurality of theatres.