System and method for optimizing workforce engagement

摘要

A method is provided for optimizing workplace engagement for a plurality of employees performing a plurality of tasks. The method may include receiving productivity data for each of the plurality of employees relative to each of the plurality of tasks and receiving forecasted demands for each of the plurality of tasks. The method may also include assigning one or more of the plurality of employees to one or more of the plurality of tasks. The employee task assignments may be based upon productivity data, availability data, and the forecasted demands. The method may further include determining that the forecasted demand for one of the plurality of tasks for the period of time falls below a predetermined threshold, and assigning an inexperienced employee to that one of the plurality of tasks.