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System and method of handling problematic input during context-sensitive help for multi-modal dialog systems
System and method of handling problematic input during context-sensitive help for multi-modal dialog systems
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机译:在多模式对话框系统的上下文相关帮助期间处理有问题的输入的系统和方法
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摘要
A method of presenting a multi-modal help dialog move to a user in a multi-modal dialog system is disclosed. The method comprises presenting an audio portion of the multi-modal help dialog move that explains available ways of user inquiry and presenting a corresponding graphical action performed on a user interface associated with the audio portion. The multi-modal help dialog move is context-sensitive and uses current display information and dialog contextual information to present a multi-modal help move that is currently related to the user. A user request or a problematic dialog detection module may trigger the multi-modal help move.
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