首页>
外国专利>
A METHOD AND DEVICE FOR REALIZING INTELLIGENT CALL SERVICE
A METHOD AND DEVICE FOR REALIZING INTELLIGENT CALL SERVICE
展开▼
机译:一种实现智能呼叫服务的方法和装置
展开▼
页面导航
摘要
著录项
相似文献
摘要
A method for implementing Intelligent Call Service, includes: allocating a unique number to a user, storing the unique number and a plurality of terminal numbers bound with the unique number, the user's Presence status and the routing order corresponding to the user's presence status; when the system receives a call for calling the unique number, determining a routing order according to the user's Presence status information corresponding to the unique number; determining corresponding terminal numbers bound with the unique number according to the routing order and issuing the call sequentially or simultaneously to the corresponding terminal numbers. An apparatus for implementing Intelligent Call Service is also disclosed. The embodiments of the present invention integrate the advantages of Presence service and Intelligent Call Routing service, and provide better service to users.
展开▼