When the neck receipts person of an agency, which represents the mail owner, receives mail, personal mail's management system is arranged to enable loss of a mail owner one mail of reception without the mail by one specialized content charge of payment. One personal mail's management system includes the following steps. Personal mail address is generated after personal mail's management system (101) are added in a mail owner. One mail is sent to the personal mail address of generation. The neck receipts person of one agency receives mail (301). One message of specialized content is sent to a terminal (401). The mail owner confirms transmitted message, and the mail owner thirsts for the answer that (501) service it. The service content that the mail owner thirsts for it is transmitted (610). The personal mail that the neck receipts person of agency receives it is sent to specified address (701).
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