首页> 外国专利> THE TWO-WAY REALTIME KNOWLEDGE CONSULTATION METHOD THROUGH THE INTERNET

THE TWO-WAY REALTIME KNOWLEDGE CONSULTATION METHOD THROUGH THE INTERNET

机译:通过互联网的两种实时知识咨询方法

摘要

The present invention relates to a two-way real-time knowledge consulting system and method over the Internet, and more particularly Free membership, "counselor" and "counseling clients," serves as a feature to perform real-time freely selected via online chat and e-payment systems. ; traditional knowledge, counseling services, as known at certain experts limited labor pool of qualified consultants (pool), satisfaction with counseling is a uniform tariff which unilaterally imposed a separate client counseling, and information necessary to the limitations of the medium accurately limits of knowledge transfer, including a variety of problems that can not get it right has been made. ; Thus, the present invention is to improve the reliability of knowledge and information to reasonably structured consultation fee determined by dividing the two former co-ordination and consultation process of consultation after satisfaction rating, lowering the barriers to entry counselor counselor and counseling balances the quality of consultants and knowledge through free competition without distinction by having the freedom to do the role of the client, by enabling two-way real-time human counselors and counseling referral consultation to implement the speed of knowledge transfer problems of existing knowledge Counseling Services . necessarily been made in view of the fact that should precede to address ; is an object of the present invention as described above, using the Internet 1 to a number of consultants and consulting client: 1. Live Chat is made to be you have to provide the labor, time and costs, minimize waste and maximize the speed of service users, and to transfer knowledge by making high-quality knowledge counseling services.
机译:本发明涉及因特网上的双向实时知识咨询系统和方法,更具体地说,涉及免费会员,“顾问”和“咨询客户”,作为通过在线聊天进行实时自由选择的特征。和电子支付系统。 ;传统知识,咨询服务,如某些专家所知,有限的合格顾问劳动力库(pool),对咨询的满意是一种统一的收费标准,它单方面强加了一个单独的客户咨询服务,并且该信息准确地限制了知识转移的局限性,其中包括各种无法解决的问题。 ;因此,本发明旨在通过将满意度的满意度划分为咨询的前两次协调和咨询过程,来将知识和信息的可靠性提高到合理的结构化咨询费用,从而降低进入咨询顾问的门槛,并平衡咨询质量。顾问和知识通过自由竞争而无区别地享有客户的自由,可以通过双向的实时人力顾问和咨询推荐咨询来实现现有知识咨询服务的知识转移问题的速度。考虑到必须先解决的事实;如上所述,本发明的目的是使用因特网1给许多顾问和咨询客户:1.使在线聊天成为必须提供劳力,时间和成本,使浪费最小化并最大化其速度。服务用户,并通过提供高质量的知识咨询服务来转移知识。

著录项

  • 公开/公告号KR20090046193A

    专利类型

  • 公开/公告日2009-05-11

    原文格式PDF

  • 申请/专利权人 JWPARTNER CORP.;

    申请/专利号KR20070112187

  • 发明设计人 BAK U CHEOL;

    申请日2007-11-05

  • 分类号G06Q30/00;

  • 国家 KR

  • 入库时间 2022-08-21 19:13:31

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