TERMINAL DEVICE FOR REMOTELY DIAGNOSING A COMMUNICATION TERMINAL, A TERMINAL MANAGEMENT SERVER AND A REMOTE DIAGNOSIS METHOD, CAPABLE OF REDUCING THE PROBABILITY THAT THE DIAGNOSIS ERROR IS GENERATED BY A MISTAKE OF A TESTING PERSON

摘要

PURPOSE: A terminal device for remotely diagnosing a communication terminal, a terminal management server and a remote diagnosis method are provided to diagnose, monitor and test a terminal, automatically, even after it is released.;CONSTITUTION: A terminal management server(220) includes an object storage unit, a transmission unit, a receiver and a diagnosis result analyzer. The object storage unit stores an object for diagnosing a terminal. The transmission unit sends the object to the terminal. The receiver receives diagnosis result data obtained by diagnosing the terminal through the object. The diagnosis result analyzer analyzes a diagnosis result based on the received diagnosis result data.;COPYRIGHT KIPO 2010