SYSTEM AND A METHOD FOR MANAGING SERVICE LEVEL, CAPABLE OF STRENGTHENING THE INFORMATION TECHNOLOGY INFRASTRUCTURE

摘要

PURPOSE: A system and a method for managing service level are provided to establish a preventive system for failure in the information system.;CONSTITUTION: A system and a method for managing service level comprises an inspect instruction module(210), a check result conversion module(220), a check result DB(230), an analysis module(240), and a reporting module(250). The inspect instruction module indicates the item to check out in the checked out module. The check result conversion module inputs the check result DB parsing according to the item for managing that is delivered the system check result of being performed from the checked out module. The check result DB stores result data transformed from the check result conversion module. The analysis module processes the checked result to report to a user. The reporting module reports the analysis report processed in the analysis module to a user.;COPYRIGHT KIPO 2010