Methods, devices and systems are provided. A virtual universe resident avatar is monitored through an associated supervisory avatar. The engagement of a user avatar representing an agent account of a user within a virtual universe is monitored for an event occurrence. As a function of detecting an event occurrence a symbiont is associated with the user avatar. A symbiont type is selected from a plurality of symbiont types as a function of a user avatar characteristic and an objective of a virtual universe provider, each of the plurality of symbiont types comprising divergent agendas, and the symbiont is populated with the selected symbiont type. The populated symbiont also appears to the user as a supervising avatar. The populated symbiont processes an event occurrence and determines an action as a function of an agenda of a selected symbiont type. The populated symbiont takes an action, including the supervising avatar communicating directly with the user avatar through a communication medium appropriate to the selected symbiont type and to a norm of avatar engagement of the virtual universe.
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