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System and method for facilitating sales utilizing customer relationship management technology

机译:利用客户关系管理技术促进销售的系统和方法

摘要

A system and method of providing relevant sales context information that would enable vendors to reduce cost of operations, increase productivity of their mobile sales forces, and drive improved efficiencies throughout. Mobile sales force representatives can utilize a handheld computing device for reviewing relevant customer sales information prior to a sales visit; for training and other purposes during a sales visit; and inputting new customer sales information during or after a sales visit, which can then be uploaded to a server over a wireless network for future use. The handheld device can communicate with a server to download the customer information onto the handheld device and to upload from the handheld device current customer information data obtained from a customers sales visit to a server. The server can transmit the current customer information data to multiple sales force representatives who can utilize that information in the sales environment.
机译:一种提供相关销售上下文信息的系统和方法,可使卖方降低运营成本,提高其移动销售人员的生产率并提高整体效率。移动销售人员代表可以利用手持计算设备在访问销售人员之前查看相关的客户销售信息;在销售访问期间用于培训和其他目的;并在销售拜访期间或之后输入新的客户销售信息,然后可以通过无线网络将其上传到服务器以供将来使用。手持式设备可以与服务器通信,以将顾客信息下载到手持式设备上,并且从手持式设备上将从顾客销售拜访获得的当前顾客信息数据上载到服务器。服务器可以将当前的客户信息数据传输给可以在销售环境中利用该信息的多个销售代表。

著录项

  • 公开/公告号US7708202B2

    专利类型

  • 公开/公告日2010-05-04

    原文格式PDF

  • 申请/专利权人 STAN HAWKINS;

    申请/专利号US20050324130

  • 发明设计人 STAN HAWKINS;

    申请日2005-12-30

  • 分类号G06F19/00;

  • 国家 US

  • 入库时间 2022-08-21 18:48:26

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