Web-based management engine for a network entity, comprising: an intelligent agent (206) for obtaining information on at least one operating parameter of the network entity (102) and / or modifying the behavior of the network entity , the intelligent agent (206) being arranged to interact with the network entity according to a predetermined data structure (214); a data memory (208) arranged to store data concerning a procedure for managing the at least one operating parameter of the network entity; a web server (202) to provide an interactive environment to manage the at least one operating parameter of the network entity, and an interface (204) arranged to communicate values of the at least one operating parameter between the web server (202) and the intelligent agent (206) according to the predetermined data structure, characterized in that the web server provides the interactive environment using web pages generated by a web page generator (204), the web page generator being arranged to generate a set of pages linked websites, "forms", in response to a request to carry out a procedure, each set of linked web pages, "forms" being based on the data stored in the data memory (208) and each corresponding to at least one stage in the procedure to manage the at least one operating parameter of the network entity.
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