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INTERACTIVE AND COLLABORATIVE FINANCIAL CUSTOMER EXPERIENCE APPLICATION

机译:互动式和协作式金融客户体验应用程序

摘要

Systems, methods, and computer program products are provided for aninteractive financial customer experience that allows collaborativelyselectingfinancial products for a customer. The customer experience assesses thecustomer'slife events and subsequently uses the life events and the proximate date ofoccurrenceof the life events to determine financial product recommendations and offersfor thecustomer. Additionally, the customer experience may assess the customer's lifeinterests and/or financial portfolio to further determine financial productrecommendations and offers. The financial product recommendations, along withother financial product options, may be presented to the customer andfinancialinstitution associate in a user-friendly platform that further accentuates thecollaborative nature of the financial product selection process.
机译:提供了用于以下目的的系统,方法和计算机程序产品:互动式金融客户体验,可以协同合作选择客户的金融产品。客户体验评估顾客生活事件,并随后使用生活事件和最近的日期发生生活事件,以确定金融产品推荐和报价为了顾客。此外,客户体验可能会评估客户的生活利息和/或金融资产组合,以进一步确定金融产品推荐和报价。金融产品建议以及其他金融产品选项可能会呈现给客户,并且金融机构联合会在一个易于使用的平台上,进一步强调了金融产品选择过程的协作性质。

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