METHOD AND APPARATUS FOR PROCESSING MULTI-CHANNEL REQUEST SUBSCRIPTION UNDER SERVICE MANAGEMENT PLATFORM

摘要

A method and apparatus for processing multi-channel request subscription under a service management platform are disclosed, wherein the service management platform comprises a message request processing module and a database information interaction module. The method comprises the following steps: the message request processing module extracts request information according to the request subscription channel and composes a uniform request format so as to request the database information interaction module to save or query data; the database information interaction module judges the reasonability of the request according to the request of the message processing module, and returns request result to the message request processing module. As the division of the message request processing module and the database information interaction module on the flow is defined, the separation of logic processing from data processing on the flow is ensured, thus the service processing flow of the service management platform is simplified, the processing time is shortened, the processing efficiency is improved, and the possibility of encountering new bottleneck during the processing of the service management platform system is reduced especially when the amount of the requested data is large.