TERMINAL LOG CONTROL DEVICE AND AN ERROR HANDLING METHOD USING THE SAME, CAPABLE OF OFFERING SOLUTION OF A PROBLEM ACCORDING TO A USE OF AN ARBITRARY SERVICE BY COLLECTING LOG INFORMATION THROUGH A TERMINAL LOG CONTROL APPLICATION

摘要

PURPOSE: A terminal log control device and an error handling method using the same are provided to collect log information considering surrounding environment of a user by collecting the log information according to service execution of a mobile communication through a terminal log control application.;CONSTITUTION: If related data corresponding to a service error is received, a download module(141) offers a terminal log control application to a mobile communication terminal(100). A collecting module(142) collects log information through the terminal log control application. Based on the provided log information, a processing module(143) offers an analysis result about a problem and the solution according to a use of an arbitrary service to the mobile communication terminal.;COPYRIGHT KIPO 2010