COMBINED SCHEDULING AND MANAGEMENT OF WORK ORDERS, SUCH AS FOR UTILITY METER READING AND UTILITY SERVICING EVENTS

摘要

A system and method manages work requests used in reading and servicing gas, electric, or water meters in a utility system. A work request may originate at a utility system and is received at a data collection system. The work request may be generated based on an underlying data structure. The underlying data structure may be used in generating requests for multiple types of work events, including meter monitoring work events and meter servicing work events. The work request is then processed to generate a work order which is transmitted to a field device component or other component of the system so that work may be performed as directed in the request.