首页>
外国专利>
Directory assistance dialog with configuration switches to switch from automated speech recognition to operator-assisted dialog
Directory assistance dialog with configuration switches to switch from automated speech recognition to operator-assisted dialog
展开▼
机译:具有配置开关的目录帮助对话框,可从自动语音识别切换到操作员辅助对话框
展开▼
页面导航
摘要
著录项
相似文献
摘要
A method of providing a caller with a directory assistance dialog. The dialog is configurable, at any level of the dialog, from an automated speech recognition (ASR) dialog to an operator-assisted (OP) dialog. The dialog is handed off to an operator if any level of the speech recognition dialog fails. Also, a configuration switch may be set to cause the dialog to be handed off to an operator even if a response at some level of the ASR dialog is successfully recognized.
展开▼