USER-DEFINED HIERARCHICAL CATEGORIZATION SYSTEM AND METHOD FOR GENERATING OPERATIONAL METRICS

摘要

The present invention provides a method, system and apparatus for categorizinginformation in auser-defined hierarchical category structure. Association of the informationwith a categoryadditionally results in categorization of the information in all superiorparental categories that arelinked to the category. The present invention is also capable of generatingmetrics reports usingthe categorized information.