A self-checkout system and a method of operating a self-checkout system

摘要

A self-checkout system comprises a plurality of self-service checkout stations and at least one remote assistant terminal. Each of the plurality of self-service checkout stations comprises a barcode scanner, a scale, and a payment terminal, thus, allowing customers to enter items and pay for such items without the assistance of a cashier. The remote assistant terminal is in communication with each of the plurality of self-service checkout stations, allowing an assistant to monitor the operations at each of the plurality of self-service checkout stations. The remote assistant terminal includes a reset zero option that may be used to trigger a reset zero operation at the scale of one of the self-service checkout stations. Following activation of the reset zero option, a reset zero instruction is delivered to a processor that performs the reset zero operation for the scale. In an alternative embodiment, the reset zero operation is automatically performed.