METHOD FOR DETERMINING PROBLEM OCCURRENCE IN OPERATING SYSTEM

摘要

Disclosed is a method for determining problem occurrence in an operating system for determining whether a problem occurs in the operating system (business transaction device, software, system, business transaction process, and others) which takes charge of the operation over the IT system management fields or the industrial fields. The method for determining the problem occurrence in the operating system comprises the steps of: the first step of requesting event information which is normally generated in the operating system, if connection with the operating system is normally set up after the connection setup with the operating system has been attempted; the second step of confirming whether the requested event information is received within the event generation time in accordance with each preset time point; the third step of determining problem occurrence and displaying the determined problem occurrence, if the event information is not generated within the event generation time in accordance with each time point; and the fourth step of calculating statistical values (current statistical values) according to each time slot on the day, if unspecified event information is received within the event generation time in accordance with each time point, and determining whether a problem occurs through comparison between the calculated current statistical values and predicted values on the day.