INTELLIGENT CUSTOMER SERVICE AND A PICKING SYSTEM USING RFID AND USN TECHNOLOGY CAPABLE OF CONVENIENTLY PICKING-UP THE PURCHASE PRODUCT OF A CUSTOMER USING DRIVE-IN(THROUGH)

摘要

PURPOSE: An intelligent customer service and a picking system using RFID and USN technology are provided to use RFID and USN conveniently to pick-up a purchase product of a customer using various information interactively.;CONSTITUTION: An electronic display device displays a customer number to a corresponding bucket. A sink node transfers information to USN based EST(Electronic Shelf Terminal). An interactive service is offered to a customer at the entrance of a store. A portable terminal provides interactive communication with the customer. A manager provides a picking task through the information providing mobile terminal.;COPYRIGHT KIPO 2011