CUSTOMER RELATIONSHIP SYSTEM AND METHOD FOR UNIFING UTILITY, AND APPARATUS TO THE SAME

摘要

PURPOSE: customer relationship unifies application system and method and device thereof, and the single public utility service industry carried out by the realization integrated service business model of offer Differentiated Services through integrated client relation management CRM (component) is arranged in. ;CONSTITUTION: airtight petite person's public utility provider unit (100) provides utility service and user area unit (200) using at least one public utilities in utility services. For based at least one public service is used, the user area unit of integrated unit (300) managing customer relationship affairs of CMR outsourcing providers to pass through integrated affairs to outsourcing service. ;The 2011 of copyright KIPO submissions