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Method and system for problem determination using probe collections and problem classification for the technical support services
Method and system for problem determination using probe collections and problem classification for the technical support services
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机译:使用技术支持服务的探针收集和问题分类来确定问题的方法和系统
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摘要
A system and method for problem determination using probe collections and problem classification for the technical support services monitor and collect data associated with a computer system, raise an alarm based on the monitored and collected data, probe the computer system for additional information, filter the monitored and collected data based on the additional information established from probing, and use the filtered data to label a problem associated with the raised alarm.
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