u00dfsystem, procedure and device for measuring quality of service in a telekommunikationsnetzu00df

摘要

The present invention relates to a system ( 10 ), method and terminal ( 14 ) for measuring the quality of service or QoS for services, for example, of the Internet type in which a telecommunications network ( 12 ) supports the delivery of the services by a server ( 16 ). The system ( 10 ) and the corresponding method allow to collect by means of the network ( 12, 18, 20 ) the QoS information, in particular information of insufficient QoS, to identify the causes of insufficient QoS and to discriminate in the attribution of said causes among the terminal ( 14 ), the server ( 16 ) or the network itself ( 12 ). The terminal ( 14 ) in addition to generating "objective" information about the QoS, such as the time for downloading a Web page, dimensions of the Web page and number of objects composing the page, is also able to generate "subjective" information, indicative of the actual QoS perceived by a user of the terminal ( 14 ).