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AUTOMATIC ROUTING OF IN-VEHICLE EMERGENCY CALLS TO AUTOMATIC CRASH NOTIFICATION SERVICES AND TO PUBLIC SAFETY ANSWERING POINTS
AUTOMATIC ROUTING OF IN-VEHICLE EMERGENCY CALLS TO AUTOMATIC CRASH NOTIFICATION SERVICES AND TO PUBLIC SAFETY ANSWERING POINTS
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机译:车载紧急呼叫自动路由到自动紧急通知服务和公共安全咨询点
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摘要
A system and method automatically routes in-vehicle emergency calls to an automatic crash notification (ACN) call center using information provided by the calling mobile device in the call set up message. An operator at the ACN call center is presented with an identification of a public safety answering point (PSAP) that serves the location of the vehicle. The ACN operator may then conference in the PSAP if needed. The provided information is displayed at both the ACN operator's position and at the PSAP. Alternatively, the call is routed to the PSAP first or to both the PSAP and the ACN call center simultaneously.
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