PROBLEM TO BE SOLVED: To enable a person who needs to use a priority seat to have priority to sit on a priority seat, without the necessity of special equipment used by a user or equipment newly installed at a priority seat(s) in public transportation or near a priority seat(s).;SOLUTION: The mobile communication terminal 1 of a priority person Pr who needs to use a priority seat generates support request information that includes an image data on a non-priority person who are sitting on a priority seat and the current position of the mobile communication terminal 1 and sends the support request information to a passenger support device 2. The passenger support device 2 receives the support request information from the mobile communication terminal 1, refers to operation information according to the current position included in the received support request information, identifies a train 100 on which the priority person Pr is travelling, generates support instruction information to support the priority person Pr having the mobile phone terminal 1, and sends the support instruction information to the communication device 3 of the identified train 100.;COPYRIGHT: (C)2014,JPO&INPIT
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