Methods, Devices and Systems for Referral Opportunity Identification in Social Media Settings

摘要

In some embodiments, opportunities for a customer of a business to recommend the business may be automatically identified within the customer's social media account. The customer may grant a third-party application access to his social media account, which is then monitored or occasionally scanned for keywords that identify opportunities such as open requests for referrals. The customer may be presented with the requests and allowed to post a referral for the business. When the referral results in a new customer for the business, both the existing customer and the new customer may receive a reward, such a voucher for a gift card.