SYSTEM AND METHOD FOR RESPONSIVE PROCESS MANAGEMENT DRIVEN BY BUSINESS VISIBILITY AND COMPLEX EVENT PROCESSING

摘要

A business process management (BPM) system, a business event processing system, and a business visibility system are integrated into a responsive process management platform using standardized messages to permit communication and collaboration among the systems. The BPM system has the capability to model and execute at least one monitoring process including at least one monitoring workstep. This monitoring process makes visible in the BPM system processes of interest that are executing in external systems. The business event processing system and/or the business visibility system have tools to allow users to easily configure those systems to sense events and send appropriate standardized messages to the other systems, can extract and send data to the BPM system, and can send alerts to the BPM system.