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CRM APPLICATION FOR ANALYSING AND GENERATING ACTIONABLE REPORTS BASED ON ACTIVITY OF USERS ON A PRODUCT PORTAL

机译：基于用户在产品门户上的活动的CRM分析和生成可行报告的应用

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摘要

A computer implemented method of analyzing and generating actionable reports based on activity of users on a product portal using a Customer Relationship Management (CRM) application is provided. The product portal includes multimedia files demonstrating features of a product that are stored in a database (112) of an application server (104). The users have a profile on the product portal that includes plurality of community buttons. The method includes processing one or more inputs from a plurality of users based on one or more activity of the users on the features of the product, generating an analysis based on the one or more activities of the plurality of users, and generating the actionable reports based on the analysis.

机译：提供了一种计算机实现的方法，该方法使用客户关系管理（CRM）应用程序基于用户在产品门户上的活动来分析和生成可操作报告。产品门户网站包含演示产品功能的多媒体文件，这些文件存储在应用程序服务器（ 104 ）的数据库（ 112 ）中。用户在产品门户上有一个配置文件，其中包含多个社区按钮。该方法包括基于用户在产品特征上的一个或多个活动来处理来自多个用户的一个或多个输入，基于多个用户的一个或多个活动来产生分析，以及产生可采取行动的报告。根据分析。 展开▼

著录项

公开/公告号US2013006707A1

专利类型

公开/公告日2013-01-03

原文格式PDF

申请/专利权人 SARKAR SSUBHANJAN;
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申请/专利号US201113520939

发明设计人 SARKAR SSUBHANJAN;
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申请日2011-01-07

分类号G06Q30/02;

国家 US

入库时间 2022-08-21 16:48:14

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1. 测试分析报告生成方法和测试分析报告生成装置 [P] . 中国专利： CN105095165A . 2015-11-25

2. 一种可行性研究报告的自动网络生成系统及其生成方法 [P] . 中国专利： CN102880683B . 2016.07.06

3. CRM APPLICATION FOR ANALYSING AND GENERATING ACTIONABLE REPORTS BASED ON ACTIVITY OF USERS ON A PRODUCT PORTAL [P] . IN2011CH00058A . 2012-10-26

机译：基于用户在产品门户上的活动的CRM分析和生成可行报告的应用

4. CRM APPLICATION FOR ANALYSING AND GENERATING ACTIONABLE REPORTS BASED ON ACTIVITY OF USERS ON A PRODUCT PORTAL [P] . 世界知识产权组织专利： WO2011083496A4 . 2011-09-01

机译：基于用户在产品门户上的活动的CRM分析和生成可行报告的应用

5. CRM APPLICATION FOR ANALYSING AND GENERATING ACTIONABLE REPORTS BASED ON ACTIVITY OF USERS ON A PRODUCT PORTAL [P] . 世界知识产权组织专利： WO2011083496A1 . 2011-07-14

机译：基于用户在产品门户上的活动的CRM分析和生成可行报告的应用

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8. Impact of Users Experience with a Web-Based Reporting Portal onTimeliness and Quality of Reporting [O] . Lixuan Wang, Nina Rothschild, David Lee 2018

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