TECHNIQUES TO PROVIDE ENTERPRISE RESOURCE PLANNING FUNCTIONS FROM A CUSTOMER RELATIONS MANAGEMENT CLIENT APPLICATION

摘要

Techniques and apparatuses for providing access to enterprise resource planning (ERP) systems from CRM applications are described. In an embodiment, an apparatus includes a processing unit and a client CRM application executing on the processing unit. An add-on application may be installed on the client CRM application. The add-on application allows the client CRM application to receive an ERP action from an ERP system via a supply hub; act on the ERP action with a second ERP action; and send the second ERP action to the ERP system via the supply hub. Other embodiments are described and claimed.