Method, system, and computer program product, for correlating special service impacting events

摘要

Special service impacting events in an IP network are collected and correlated. Real-time data representing occurrence of trunk group events impacting special services in trunk groups that are in service is collected, along with call detail records recorded by network elements representing occurrence of call events impacting special services and performance measurements of network elements representing occurrence of events affecting performance of the network elements impacting the special services. The collected real-time data representing occurrence of trunk group events, collected call detail record and collected performance measurements are correlated, and alarms are generated based on the correlated data.