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System and methods for managing complex service delivery through coordination and integration of structured and unstructured activities
System and methods for managing complex service delivery through coordination and integration of structured and unstructured activities
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机译:通过结构化和非结构化活动的协调和集成来管理复杂服务交付的系统和方法
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摘要
The invention allows for the integration of structured and unstructured human activities in the context of delivering one or more service. The systems and method described improve efficiency and quality of service delivery by increasing overall productivity and by providing better accountability for the actual cost of delivery.
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