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METHOD AND SYSTEM FOR ASSIGNING A TASK TO BE MADE TO AN OPERATOR AMONG A PLURALITY OF OPERATORS, AND AUTOMATED RENTAL INSTALLATION OF VEHICLES USING SUCH A METHOD AND SYSTEM.
METHOD AND SYSTEM FOR ASSIGNING A TASK TO BE MADE TO AN OPERATOR AMONG A PLURALITY OF OPERATORS, AND AUTOMATED RENTAL INSTALLATION OF VEHICLES USING SUCH A METHOD AND SYSTEM.
The invention relates to a method (200) for assigning a task to be performed on a vehicle to one of a plurality of operators, in particular in the context of an automated rental of vehicles, each task being associated with: at least one datum, said duration of realization, relating to the duration for carrying out the task, and - at least one datum, said location, relative to the location of said task; each operator being associated with at least one waiting list storing the tasks assigned to said operator with a view to their implementation; said method (200) comprising, for a task to be assigned, a so-called allocation phase (208) comprising the following steps for at least one of said plurality of operators: - determination (210) of the place in the waiting list associated with said operator of a task to be assigned, and - determination (212) of the duration of execution of said task by said operator as a function of the duration of realization, the location of said task to be assigned and the tasks present in said waiting list and placed before said assign task; the assignment of said task to be assigned to an operator being performed according to said execution time. The invention also relates to a system implementing such a method and an application of such a method and such a system to the automated rental of vehicles.
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