SERVICE QUALITY INFORMATION PROVISION SYSTEM AND SERVICE QUALITY INFORMATION PROVISION METHOD

摘要

PROBLEM TO BE SOLVED: To appropriately provide service quality information.;SOLUTION: A service provision system 200 measures service quality information indicating quality of service at a first frequency and discloses first service quality information being service quality information measured at the first frequency. An evaluation device 300 measures service quality information at a second frequency that is less frequently compared with the first frequency, acquires the disclosed first service quality information, and compares the acquired first service quality information with the second service quality information being service quality information measured at the second frequency. Thereby, credibility of the first service quality information is evaluated to provide an evaluation result.;COPYRIGHT: (C)2014,JPO&INPIT