Failure cause estimation device, failure cause estimation program and failure cause estimation method

摘要

PROBLEM TO BE SOLVED: To absorb the description fluctuation of additional isolation conditions by selecting an isolation condition corresponding to an additional question item and answer contents from a display screen.;SOLUTION: A fault cause estimation device includes: a DB 3 for managing a cause related to a fault case, the question item and the answer contents for the question item for each fault case; a condition presentation part 5 for presenting the combinations of the question items and the answer contents managed in the DB 3 as the isolation conditions for sectioning the cause of the fault case on the display screen; a condition selection part 6 for selecting at least one isolation condition corresponding to a selecting operation among the presented isolation conditions; a cause estimation part 7 for estimating the cause satisfying the selected isolation condition from the contents of the DB 3; and a cause candidate presentation part 8 for presenting the respective estimated causes as cause candidates on the display screen.;COPYRIGHT: (C)2012,JPO&INPIT