The transmission time management device, being the transmission time management device which manages the time when

摘要

PROBLEM TO BE SOLVED: To provide a transmission time management device, a transmission time management method, and a transmission time management program for managing a transmission time of instruction information generated by an instructor so that the instructor can immediately answer a question from a person to be instructed about instruction information.SOLUTION: The transmission time management device 1 includes: an acquisition means 33 for acquiring a record where a scheduled transmission time of instruction information is not determined yet; a remaining working hour calculation means 35 for specifying instructor identification information to calculate remaining working hours of the instructor; a remaining work amount calculation means 36 for calculating a remaining work amount of the instructor on the basis of the generation state of instruction information for the other person to be instructed; a determination means 37 for determining the scheduled transmission time of instruction information to the person to be instructed on the basis of the remaining work hours and the remaining work amount of the instructor; and a transmission means 38 for transmitting instruction information to the person to be instructed at the determined scheduled transmission time.