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METHODS AND SYSTEMS FOR PARTIALLY UPDATING A WEB PAGE USING AN EMBEDDED IFRAME
METHODS AND SYSTEMS FOR PARTIALLY UPDATING A WEB PAGE USING AN EMBEDDED IFRAME
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机译:使用嵌入式IFRAME部分更新网页的方法和系统
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摘要
Methods and systems are provided for managing customer service calls using a localhost service operating within a desktop environment. The system includes a web-based application configured to display browser windows including an overlayed or embedded softphone component, and a desk top application which serves a telephony application configured to receive call status information from a CTI adapter. The softphone is supported by an iFrame which exchanges call status information with the desk top application
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