Enterprise Data Mining in a Hosted Multi-Tenant Database

摘要

An enterprise software system connected to multi-tenant hosted software offered in a cloud computing environment having the capacity to serve a large number of users with a small number of servers, and means for collecting and reporting statistically relevant information based on an aggregation of the data within the multi-tenant database. The integrated software modules include modules for IT management, financial operations, portfolio management, project management, project budget management, resource management, and operations management. The system permits user-specific lexicography mapped to a Master terminology; ranking projects on financial and non-financial indicators; presentation of a dynamic dashboard of proposals and approved projects; provision of a service catalogue that incorporates budget and asset management processes; a multi-tenanted database that enables users to share data management resources while maintaining their data in confidence; and providing aggregate IT data for competitive intelligence purposes.