System and method for funneling user responses in an internet voice portal system to determine a desired item or servicebackground of the invention

摘要

A method of funneling user responses in a voice portal system to determine a desired item or service includes (a) querying a user for an attribute value associated with a first particular attribute of the desired item or service; and (b) determining if the attribute value given by the user satisfies an end state. If the end state is not satisfied, steps (a) and (b) are performed with a new particular attribute.