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Methods and apparatus for providing software bug-fix notifications for networked computing systems
Methods and apparatus for providing software bug-fix notifications for networked computing systems
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机译:用于为网络计算系统提供软件错误修复通知的方法和装置
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摘要
A customer initiates a customer support request indicating that a bug exists in an particular application. An internal bug-fix tracking system includes a case status server that receives a notification event indicating that the bug has been fixed in an updated software release. The associated customer support request is then updated to reflect the bug fix, triggering a notification e-mail that is automatically and directly sent to the customer.
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