Provided is a payment service support apparatus including: a payment waiting state detector which detects a state of a customer waiting for a payment, based on an image obtained by imaging a payment waiting area where customers waiting at a cash register for a payment stay; a person-in-store state detector which detects a state of persons staying in the store, based on an image obtained by imaging the inside of the store; an alert determinator which determines advisability of an alert instructing an action to decrease the customer's waiting time for the payment, based on the detected result of the payment waiting state detector and the detected result of the person-in-store state detector; and an alert executer which makes the alert, based on the determined result of the alert determinator.
展开▼
