SCHEDULE OPTIMIZATION AND ONLINE BOOKING SYSTEM FOR HEALTHCARE PRACTICES

摘要

A system and/or process for scheduling patients in a medical practice may be adapted to achieve a set of predetermined scheduling goals of the practice. Such a system may involve collecting a set of scoring parameters for scoring a patient and assigning a numerical quantity to each scoring parameter according to a set of predetermined scoring rules. A patient score may be calculated as an average of the scoring parameters. A set of patient score ranges may be defined to categorize patients into a set of classes (i.e. patient buckets) based on their score. Time ranges may be defined relative to the present time (i.e. time of scheduling) wherein each range is associated with a set of scheduling rules governing the allowed ratio of patients from each patient bucket. A patient may be assigned to a given appointment time slot provided that no scheduling rules are violated thereby.