System and Method of Search for Improving Relevance Based on Device Parameters

摘要

A method is provided for augmenting a search query. Terms of a basic search query are received with respect to a user's device. A device profile of the device is retrieved. An augmented search query is formed by concatenating device parameters of the device profile with at least one of the terms of the basic search query. This augmented search query is then submitted to a search engine, and the results are displayed. A method of enhancing a device self-care session through an augmented search is also provided.