SORTING AND DISPLAYING DOCUMENTS ACCORDING TO SENTIMENT LEVEL IN AN ONLINE COMMUNITY

摘要

An approach is described for sorting and displaying documents according to sentiment level in an online community. An associated system may include a processor and a memory storing an application program, which, when executed on the processor, performs an operation that may include selecting a review topic in an online community and identifying a plurality of documents contributed for the review topic. The plurality of documents may include at least one of a product review submission, a marketing survey submission, a social network activity stream post, a discussion forum post, a weblog post, and an audiovisual sample. The operation further may include obtaining sentiment data associated with each of the plurality of documents developing a sentiment model based on the obtained sentiment data. Additionally, the operation may include organizing and presenting the plurality of documents in an online community interface based on the sentiment model.;Page 2