Method and apparatus for voice clarity and speech intelligibility detection and correction

摘要

Systems, methods and apparatus are described herein for continuously measuring voice clarity and speech intelligibility by evaluating a plurality of telecommunications channels in real time. Voice clarity and speech intelligibility measurements may be formed from chained, configurable DSPs that can be added, subtracted, reordered, or configured to target specific audio features. Voice clarity and speech intelligibility may be enhanced by altering the media in one or more of the plurality of telecommunications channels. Analytics describing the measurements and enhancements may be displayed in reports, or in real time via a dashboard.