Management system for business products and services by telephone

摘要

Management system for business products and services by phone, comprises a management system for customer service by telephone, which belongs to the field of it and unlike conventional systems for this purpose.Can be monitored automatically by a system supervisor that visualizes and distributes all the tasks to be performed by operators in the terminals of phones, both to meet the customers how to return the requested data; basically the management system for transactions to be Viu00e7os and products by phone is divided into two modules, the administrative and operational.The soffware and its relational database, show the possible system tables, such as campaigns, players, teams, clients, monitor operations, distribution lists, parameters of the distribution reports and system parameters, among other possible listings and permi You integrate both operators and their actions.How to be surveyed in detail by supervisor; the management system for business services and products by phone has the following basic characteristics, among which, etc.