SERVICE DELIVERY PLATFORM AND DEVELOPMENT OF NEW CLIENT BUSINESS MODELS

摘要

#$%^&*AU2014201739B220150319.pdf#####ABSTRACT A system for delivering a plurality of different telecommunications services to customers including operational support systems for supporting the delivery of telecommunications services to customers, business support systems for accounting for and charging customers for the delivery of telecommunications services to customers, a service interaction and management environment for providing a user interface to the services, a service delivery platform (SDP) logically disposed between the plurality of services such that the services interface with the operational support systems, the business support systems, and the service interaction and management environment through the SDP wherein the service delivery platform creates a telecommunications product including a suite of telecommunications services, the telecommunications services in the suite of telecommunications services being selected to meet the telecommunications service requirements of a business customer in a targeted industry, a software integration adaptor and interface associated with each service for integrating each service with the SDP wherein each service is configured to meet standardized interface criteria that conform to service delivery platform requirements, and at least one software adaptor and interface associated with the various operational support systems and business support systems and the service interaction and management environment for integrating the operational support systems, the business support systems, and the service integration and management environment with the SDP.116 ra U SERVICE SERVICE SERRVICEj c SE SERVICE SER RVICE Cn CD c CC c - -("CC L0a Liit 00 r (9 -~ Ez EEC LLJ 0 CCC cc