CLOUD AGENT REALIZING METHOD AND SYSTEM, AND CLOUD AGENT SERVER

摘要

Disclosed is a cloud agent realizing method, including that: an agent is communicatively connected to a cloud agent server, acquires a parameter of the agent and a parameter of the cloud agent server from the cloud agent server, and logs in to the cloud agent server according to the aquired parameters. Also disclosed are a cloud agent realizing system and a cloud agent server. With the disclosure, cloud agent registration and management are realized in a Next Generation Call Center Cloud NGC3.